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Privacy Policy

​Effective Date: September 2024​

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Greens Grocers Leeds ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information collected through our website https://greensgrocersleeds.co.uk (the “Site”).

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1. Information We Collect

We collect personal information to enhance your experience and provide tailored services. The types of data we collect include:

  • Personal Information: Name, contact details (such as email address and phone number), and payment information when you make a purchase or interact with us.

  • Technical Information: IP address, browser type, and operating system, collected through cookies and similar tracking technologies.

  • Usage Information: Pages visited, time spent on the Site, and interactions with content, to improve user experience and analyze trends.

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2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing: To process orders, deliver goods, and provide customer support.

  • Improving Our Site: To enhance user experience, optimize Site performance, and personalize content.

  • Marketing and Communication: To send relevant offers, news, and updates if you have opted in to receive marketing communications.

  • Legal Compliance: To comply with legal obligations, including anti-fraud and security checks.

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3. Cookies and Tracking Technologies

Our Site uses cookies to improve user experience and gather analytics data. You may opt out of non-essential cookies through your browser settings. For more details, refer to our [Cookie Policy](link to Cookie Policy).

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4. Sharing Your Information

We may share your information with trusted third parties, including:

  • Service Providers: Companies that assist with payment processing, IT services, and delivery services.

  • Legal Authorities: Where required by law or in response to legal processes.

  • We do not sell your personal information to third parties.

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5. Security of Your Information

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. However, while we strive to protect your information, we cannot guarantee complete security over the internet.

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6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymize the data.

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7. Your Data Protection Rights

You have certain rights regarding your personal data, including:

  • Access: Request a copy of your personal information.

  • Rectification: Correct inaccurate or incomplete information.

  • Erasure: Request deletion of your data under certain circumstances.

  • Objection: Object to processing based on legitimate interests or for marketing.

  • Data Portability: Request a transfer of your data to another organization.

To exercise these rights, please contact us using the details below.

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8. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies when visiting third-party websites.

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9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information.

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10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Greens Grocers Leeds
Email: hello@greensgrocersleeds.co.uk

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